Data & Privacy

Data Deletion Requests

We take your data rights seriously. You can request deletion of your Facebook integration data or full account data. All requests are reviewed within 30 days.

What Gets Deleted

Option A — Facebook Data Only

  • Your connected Facebook account & Pages from Zuvoo
  • All leads synced from your Facebook/Instagram Lead Ads
  • Facebook access tokens stored in our system
  • Your Zuvoo account and website leads are not affected

Option B — Full Account Deletion

  • Everything in Option A
  • Your user profile and settings
  • All projects, leads, notes, and activity logs
  • All team members under your account
  • Billing records retained for 7 years (legal requirement)
What Happens When You Disconnect Facebook?

Disconnecting your Facebook account from the Integrations page only stops new leads from syncing. Existing leads and data are not automatically removed. To remove all Facebook data, you must submit a formal deletion request below.

  • New lead syncing stops immediately
  • Previously synced leads remain in your CRM
  • You can reconnect at any time by visiting Integrations
30-Day Processing Timeline
1
Day 0 — You submit your request. You receive a confirmation code.
2
Days 1–7 — Our team reviews the request, verifies identity, and checks for legal holds.
3
Days 7–30 — Data is purged from all live databases and backups are flagged for exclusion.
✓
Day 30 — Deletion is complete. Your confirmation code status updates to Completed.
Submit a Deletion Request

Login to submit a request with your account details.

You must be logged in to submit a deletion request linked to your account.

Login to Submit

Or contact us directly:

Email: privacy@zuvoo.app
Subject: "Data Deletion Request"
Include your account email and what data to remove.